9c6 Privacy Policy — Your Information Is Fully Secure

1 Introduction

9c6 ("we", "us", or "platform") is a trusted online gaming and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what information is collected when you use the 9c6 website (9c6.cam), how it is used, who it may be shared with, and what your rights are.

By registering with 9c6 or using our services, you consent to the terms of this privacy policy. We recommend that you read this policy in full and check back regularly to stay informed of any changes.

2 Information We Collect

We collect specific information to make your experience on the 9c6 platform safe, uninterrupted, and personalized. The types of information collected are described in detail below.

2.1 Registration and Identity Information

When you create an account with 9c6, we collect:

• Full name
• Date of birth (for age verification — our services are only for users aged 21 and above)
• Email address
• Mobile number
• Residential address
• Preferred language and currency

2.2 Financial and Payment Information

To process deposits, withdrawals, and other transactions, we collect payment method details (such as bKash, Nagad, Rocket, Upay, or bank account information). However, no full payment card number or complete bank account number is stored on our servers — this information is encrypted and processed through a secure payment gateway.

2.3 Identity Verification (KYC) Information

To comply with financial regulations and operate a secure platform, we may collect the following documents:

• National ID card (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of payment method

2.4 Usage Information and Log Data

When you visit the 9c6 website, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Pages visited, time spent, and click patterns
• Referral URL
• Cookie and session data

2.5 Gaming Activity Information

We store your gaming history, betting patterns, win and loss records, and bonus usage information. This is used to comply with responsible gaming policies, prevent fraud, and improve our services.

2.6 Communication Information

When you seek support through our live chat or email, a record of that conversation is stored. This is used to maintain service quality and assist with future support.

3 How We Use Your Information

9c6 uses the information collected for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing and managing bonuses and promotional offers
• Managing the VIP program

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying age (ensuring users are 21 and above)
• Preventing the creation of multiple accounts
• Complying with applicable laws and regulations

3.3 Responsible Gaming

Monitoring your gaming patterns to identify potential signs of problem gambling and providing support when needed is part of our responsible gaming policy.

3.4 Service Improvement

• Improving website functionality and user experience
• Testing new games and features
• Resolving technical issues

3.5 Communication and Support

• Sending important account-related notifications
• Informing you about promotional offers and new bonuses (you can opt out of these at any time)
• Providing customer support

4 Information Sharing and Disclosure

9c6 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, fraud prevention, and technical support. These partners receive only the information needed for their specific tasks and are required to comply with 9c6's privacy standards.

4.2 Legal Obligations

If we are required to disclose information under a court order, government directive, or applicable law, we are obligated to comply.

4.3 Business Changes

If there is a change in 9c6's business structure (such as a merger or acquisition), user information may be part of that process. In such cases, we will notify you in advance.

5 Cookies and Tracking Technologies

9c6 uses cookies and similar technologies to operate the website properly and improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions, ensuring security, and running core functionality — the site cannot work properly without these.
• Functional Cookies: Used to remember your preferences, language settings, and other personalization information.
• Analytics Cookies: Used to analyze site traffic and understand user behavior — this data is always collected in anonymous form.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the site to not work properly.

6 Data Protection and Security

9c6 has implemented industry-standard security measures to keep your personal and financial information secure.

6.1 Technical Security Measures

• SSL/TLS encryption used for all data transfers
• Strong encryption technology for storing sensitive information
• All financial transactions processed through a secure payment gateway
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) available

6.2 Organizational Security

• Only authorized personnel have access to sensitive data
• Regular privacy training for staff
• A rapid response plan in place for data breaches

7 Data Retention Period

9c6 retains your personal information only for as long as necessary:

• Account Information: For as long as your account is active, and after account closure for the period required to meet applicable legal obligations.
• Financial Transaction Records: For the period required by legal and regulatory requirements.
• Communication and Support Records: For a reasonable period to ensure service quality and resolve disputes.
• Cookie and Session Data: Automatically deleted at the end of a session or upon expiry of the set period.

After the necessary period has ended, data is securely deleted or anonymized.

8 Your Rights

As a 9c6 member, you have the following rights over your own personal information:

8.1 Right to Access Information

You can request to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correct Information

If the information we hold about you is incorrect or incomplete, you can request a correction. You can update most profile information yourself.

8.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing financial matters.

8.4 Right to Object to Data Processing

You can object to your information being used for marketing purposes. You can turn off promotional communications at any time from your account settings.

8.5 Right to Close Your Account

You can request to close your 9c6 account at any time. The account will be closed after all outstanding matters are settled.

9 Privacy of Minors

9c6's services are for users aged 21 and above only. We do not knowingly collect any information from minors. If a minor's information reaches us for any reason, it will be deleted immediately and the associated account will be closed.

If you believe that someone under the age of 21 has registered on our platform, please notify us immediately at [email protected].

10 Third-Party Services and Links

The 9c6 website uses technology from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) and payment processors. These third-party services have their own privacy policies.

9c6 is not responsible for the privacy practices of any other site linked from our website. We recommend reading the privacy policy of any third-party site before visiting it.

11 International Data Transfers

9c6's servers and service infrastructure may be located outside Bangladesh. Your information may be transferred to and processed in other countries, where data protection laws may differ.

However, for any international transfer, we ensure that your information remains protected to the same standard described in this privacy policy.

12 Changes to the Privacy Policy

9c6 reserves the right to amend and update this Privacy Policy as needed. For any significant changes, we will:

• Post a notice on the website
• Notify registered members by email
• Update the "Last Updated" date at the top of the page

If you continue using the service after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.